This page explains how users may delete their Find the Difference account and related data across the website and mobile apps.
Signed-in users can delete their account directly on this page on the website or in the app under Profile → Delete account. If the direct deletion option is unavailable to you, or if you need help, contact humanorbot.team@gmail.com.
If you contact us by email, include enough information to identify the account you want deleted. We may need to verify that you control the account before completing the request.
Packs, levels, images, and other content created with the account, including drafts and earlier versions, may be kept after account deletion under the license granted in our Terms of Service. Published packs may remain available so other players can continue using them; unpublished content stays hidden. In both cases the author fields are replaced with a deleted-author label and the content is no longer linked to the deleted account. Levels that run in the arena may continue to be played there. If content shows you or other people and should be removed, write to us.
Purchase records are kept for 10 years as required by tax law, and records of moderation decisions for up to 3 years. Match results already shown to other players stay in their history without your name. Gifts you gave to friends stay with them.
Backups are overwritten in their normal cycle.
Deleting an account does not cancel a subscription. Cancel App Store or Google Play subscriptions in your store account, and website subscriptions at https://findthedifference.ai/cancel.